Why We Charge a Non-Refundable Scheduling Fee for Out-of-Town Trips

At Smart Cab LLC, our goal is to provide reliable, efficient, and convenient transportation for all our customers. Out-of-town trips require additional planning and resources, which is why we charge a non-refundable scheduling fee. Here’s why this policy is necessary:

1. Dedicated Driver and Vehicle Allocation

When you schedule an out-of-town trip, we reserve a driver and vehicle specifically for your

journey. This ensures we can meet your needs without interruptions, but it also means that we may need to turn down other trip requests to honor your reservation.

2. Preparation and Logistics

Out-of-town trips often involve longer distances and detailed planning. Our team coordinates routes, ensures vehicles are fueled and prepared, and schedules drivers accordingly. The scheduling fee helps cover these operational costs.

3. Fair Compensation for Commitment

When a trip is booked, we commit resources to that reservation. A non-refundable fee helps us offset potential losses if plans change or cancellations occur, allowing us to maintain fair pricing for all customers.

We understand that plans can sometimes change unexpectedly, and we will always strive to accommodate your needs when possible. However, this fee ensures we can continue offering high-quality, reliable service while managing the additional demands of out-of-town travel.

Thank you for understanding and choosing Smart Cab LLC. We appreciate your trust in us for your transportation needs.